Both devices are down basically all this week? Any major reason for this?

Borealis
1

Also, any mailing list or API that can be used to get this outage data ASAP? Thanks

image
image1823×754 178 KB

2

Hi @Samarth_Sandeep,

Both devices went on maintenance this week. The mailing list is a great idea. We will work on implementing this or a similar solution as soon as possible.

We’re sorry for the inconvenience this has caused you, we understand that you need to use these devices. If you have any additional suggestions or feedback we’d be very happy to hear them.

3

Hi Catalina,

Thanks for the response. Yes, would definitely be warned about potential maintenance.

Have a good Halloween,
Samarth

4

Hi @Samarth_Sandeep!

We will work towards implementing a warning (or at least warning you directly) before the next maintenance. In the future we’re planning on displaying future maintenance times in Xanadu Cloud. Would this work as a good long-term solution for you?

5

Yes, this would work for me, thanks!

6

Awesome! Thank you very much for your feedback.

1 Like