Hey @Samarth_Sandeep, your question is very valid and there are discussions of the cloud team about this!
For the time being it is best to refer to the hours of operation of the X8, which are 11am - 7pm ET Mon-Thurs. To make sure, you can check the status of the machine by submitting a small job.
In the coming months we will be releasing a hardware dashboard as part of the admin panel that will have full info on the hardware status, update error messages to be more informative about times and status, and set up new endpoints with in the api to list devices and statuses. So watch the space 