# Both devices are down basically all this week? Any major reason for this?

**URL:** <https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239>\
**Category:** Borealis\
**Created:** [October 25, 2022, 4:22pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239 "2022-10-25T16:22:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Samarth\_Sandeep](https://yyz2.discourse-cdn.com/flex012/user_avatar/discuss.pennylane.ai/samarth_sandeep/32/650_2.png) [@Samarth\_Sandeep](https://discuss.pennylane.ai/u/Samarth_Sandeep)\
**Post date:** [October 25, 2022, 4:22pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239/1 "2022-10-25T16:22:20Z")

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Also, any mailing list or API that can be used to get this outage data ASAP? Thanks

 ![image](https://canada1.discourse-cdn.com/flex012/uploads/pennylane/original/2X/4/43100836fbdec207879538d7babe325f138a1d26.png)

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**Author:** ![CatalinaAlbornoz](https://yyz2.discourse-cdn.com/flex012/user_avatar/discuss.pennylane.ai/catalinaalbornoz/32/1196_2.png) [@CatalinaAlbornoz](https://discuss.pennylane.ai/u/CatalinaAlbornoz)\
**Post date:** [October 26, 2022, 4:33pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239/2 "2022-10-26T16:33:45Z")

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Hi @Samarth_Sandeep,

Both devices went on maintenance this week. The mailing list is a great idea. We will work on implementing this or a similar solution as soon as possible.

We’re sorry for the inconvenience this has caused you, we understand that you need to use these devices. If you have any additional suggestions or feedback we’d be very happy to hear them.

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**Author:** ![Samarth\_Sandeep](https://yyz2.discourse-cdn.com/flex012/user_avatar/discuss.pennylane.ai/samarth_sandeep/32/650_2.png) [@Samarth\_Sandeep](https://discuss.pennylane.ai/u/Samarth_Sandeep)\
**Post date:** [October 31, 2022, 7:24pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239/3 "2022-10-31T19:24:35Z")

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Hi Catalina,

Thanks for the response. Yes, would definitely be warned about potential maintenance.

Have a good Halloween,  
Samarth

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**Author:** ![CatalinaAlbornoz](https://yyz2.discourse-cdn.com/flex012/user_avatar/discuss.pennylane.ai/catalinaalbornoz/32/1196_2.png) [@CatalinaAlbornoz](https://discuss.pennylane.ai/u/CatalinaAlbornoz)\
**Post date:** [November 1, 2022, 9:37pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239/4 "2022-11-01T21:37:00Z")

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Hi @Samarth_Sandeep!

We will work towards implementing a warning (or at least warning you directly) before the next maintenance. In the future we’re planning on displaying future maintenance times in Xanadu Cloud. Would this work as a good long-term solution for you?

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**Author:** ![Samarth\_Sandeep](https://yyz2.discourse-cdn.com/flex012/user_avatar/discuss.pennylane.ai/samarth_sandeep/32/650_2.png) [@Samarth\_Sandeep](https://discuss.pennylane.ai/u/Samarth_Sandeep)\
**Post date:** [November 2, 2022, 3:29pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239/5 "2022-11-02T15:29:55Z")

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Yes, this would work for me, thanks!

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**Author:** ![CatalinaAlbornoz](https://yyz2.discourse-cdn.com/flex012/user_avatar/discuss.pennylane.ai/catalinaalbornoz/32/1196_2.png) [@CatalinaAlbornoz](https://discuss.pennylane.ai/u/CatalinaAlbornoz)\
**Post date:** [November 2, 2022, 11:59pm UTC](https://discuss.pennylane.ai/t/both-devices-are-down-basically-all-this-week-any-major-reason-for-this/2239/6 "2022-11-02T23:59:09Z")

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Awesome! Thank you very much for your feedback.